service & warranty
Product warranty
sputnik shop is the official importer and sole distributor in Japan of all the brands we sell.
We offer a variety of product warranties and services to help you purchase with confidence.
All purchased products come with free shipping, returns, and size exchanges. We also guarantee against damage after use.
Authorized
Officially imported product
This is the official shop of the import sales agent.
1 year warranty
Product warranty
We provide a free warranty against product defects for one year after purchase.
crush replace
crash replace
Even if it gets damaged after use, it can be replaced under the guarantee system.
free exchange
Free replacement
Size exchange is possible within 7 days after purchase
free return
Free returns
Free returns available within 7 days of purchase
free shipping
free shipping
All products have free shipping within Japan.